It is an honour to have my name as a Reviewer of this prestigious management publication; as published by The Stationary Office (TSO) in the United Kingdom.
The book is itself available from Amazon UK at the following: http://amzn.to/208NaMZ
A preview may be obtained from the following: http://www.inform-it.org/wp-content/uploads/2015/03/SLM-and-the-Service-Manager-SAMPLE-with-intro-small.pdf
My name is there on page 8 of the PDF file download.
