Hello,
Back in 2005, I published simple yet effective guidelines for developing your own IT Service Catalogue from scratch. These were hosted for over a year on the EMA community portal (SLMINFO.com) before it's retirement.
Due to a great number of people requesting this, I've re-uploaded the document; you can get it from the following link; click here.
Please do send me your feedback (mailto:musabqureshi4@yahoo.co.uk) on this document & your experiences in developing service catalogues.
Back in 2005, I published simple yet effective guidelines for developing your own IT Service Catalogue from scratch. These were hosted for over a year on the EMA community portal (SLMINFO.com) before it's retirement.
Due to a great number of people requesting this, I've re-uploaded the document; you can get it from the following link; click here.
An alternative link is:
Please do send me your feedback (mailto:musabqureshi4@yahoo.co.uk) on this document & your experiences in developing service catalogues.
