Tuesday 5 February 2008

IT Service Catalogue Guidelines...

Hello,

Back in 2005, I published simple yet effective guidelines for developing your own IT Service Catalogue from scratch. These were hosted for over a year on the EMA community portal (SLMINFO.com) before it's retirement.

Due to a great number of people requesting this, I've re-uploaded the document; you can get it from the following link; click here.


An alternative link is:



Please do send me your feedback (mailto:musabqureshi4@yahoo.co.uk) on this document & your experiences in developing service catalogues.